Frequently Asked Questions

Answers to the most common questions

Account & Login

How do I create a new account?

Click "Create Account" on the homepage, enter your email and a strong password, then confirm your email via the message sent.

I forgot my password, what do I do?

Click "Forgot Password" on the login page, enter your email, and you'll receive a message to reset your password.

Can I change my email address?

Yes, you can change your email from the settings page. You'll need to confirm the new email.

Subscription & Payment

Is there a free trial?

Yes, we offer a limited free trial that gives you access to a number of questions for 7 days. You can then choose the appropriate plan.

What happens when my subscription ends?

When your subscription ends, you can access your history and statistics, but you won't be able to solve new questions until you renew.

Can I cancel my subscription?

Our subscriptions don't auto-renew, so there's no need to cancel. If you want a refund, check our refund policy.

Content & Usage

How many questions are available?

We provide over 20000 high-quality clinical questions, with new questions added continuously.

Are explanations evidence-based?

Yes, all our explanations are based on Evidence-Based Medicine with reliable scientific references.

Can I study specific topics only?

Yes, you can use advanced filters to select the subjects, topics, and difficulty you want.

What's the difference between practice mode and simulation mode?

Practice mode gives you instant feedback with explanations. Simulation mode is like the actual exam with timing and no explanations until you finish the session.

Technical Support

Does the platform work on mobile?

Yes, the platform is fully responsive and works on all devices: computers, tablets, and phones.

Is there a mobile app?

Currently, the platform is available through the browser on all devices. We're working on a dedicated app in the future.

How do I contact technical support?

You can contact us through the contact form on the website, or via email at support@mysmle.com.

Have a question or suggestion? We're here to help

Still have questions? We're here to help.

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